Terms of Service
Effective date: November 7, 2026. Last updated: November 7, 2026.
These terms apply to your use of evermark.umargulzar.dev, to requests you make through our website, phone, or email, and to the heating, cooling, and maintenance services of Evermark Heating & Air ("we," "us," or "our"). They also include the text message program terms in Section 9. Please read them. By using our website or requesting service, you agree to them.
1. Our services and quotes
We provide heating, cooling, ventilation, and related services for residential customers. Each job starts with an assessment. Before any work begins, we give you a written quote that describes the work, the parts, the labor, the total price, and any diagnostic fee. Work begins only after you approve the quote. If we find a problem that changes the scope or price, we will stop and explain the change before continuing.
Estimates are based on what we can see at the visit. A written quote is the agreed price, unless you and we agree to a change in writing.
2. Payment, scheduling, and cancellation
- Payment is due when the work is complete, unless the written quote sets a different schedule. We accept the payment methods listed on your invoice.
- Arrival windows are estimates. If we will be late, we will call you first.
- Cancellation is free with reasonable notice. Please call us as early as you can. Any diagnostic fee is stated on your quote or invoice before the visit.
- Financing, when offered, is provided by a third-party lender under that lender's terms. Approval is up to the lender.
3. Warranties
Equipment manufacturers provide their own warranties, which are shown on your quote and invoice. We provide a workmanship warranty on the labor we perform, for the period stated in your written quote. Warranty terms do not cover damage from misuse, neglect, lack of routine maintenance, power problems, or work done by someone else.
4. Using our website
You may use our website for lawful purposes, such as learning about our services and requesting service. You agree not to misuse the site, try to break its security, copy our content for commercial use, or submit information that you know is false. The information on this site is general. For advice about your system, contact us directly.
5. Limits of liability
To the extent the law allows, our liability for any claim related to a service is limited to the amount you paid for that service. We are not liable for indirect, incidental, or consequential losses. Nothing in these terms limits liability that cannot be limited under applicable law, including liability for our own negligence where the law does not allow it to be waived.
Heating and cooling equipment must be used safely. Install and maintain carbon monoxide and smoke alarms, and call us or your utility at once if you smell gas.
6. Governing law and disputes
These terms are governed by the laws of the State where our office is located, without regard to conflict-of-law rules. Please contact us first to resolve any concern. If we cannot resolve it together, the dispute will be handled in the courts of the county where our office is located.
7. Privacy
Our handling of your personal information is described in our Privacy Policy, which is part of these terms.
8. Changes to these terms
We may update these terms. When we do, we will change the date at the top of this page. Changes apply from the date they are posted. Your continued use of our services after a change means you accept the updated terms.
9. Text message program terms (SMS)
These terms describe the Evermark Heating & Air service text message program. Please keep this page for your records.
Program name: Evermark Heating & Air Service Messages
What you will receive: appointment reminders, arrival and status updates for your service visit, quote and invoice notices, and maintenance reminders for systems you have asked us to service. We send these messages only to people who opted in.
Message frequency: Message frequency varies. Typically no more than 4 messages per month, except when you request more updates for an active job.
Costs: Message and data rates may apply. Your mobile carrier sets its own rates and plan terms.
How to opt in: You opt in by checking the text message box on our contact form at evermark.umargulzar.dev/contact/. The box is optional and unchecked by default. Consent is not a condition of purchase or service.
How to opt out: Reply STOP to any message from us to stop receiving texts. We will send one confirmation message, and then no more texts unless you opt in again.
How to get help: Reply HELP to any message, call (555) 010-2040, or email hello@evermarkhvac.com.
Carrier liability: Carriers are not liable for delayed or undelivered messages.
Privacy: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Our full policy is in the Privacy Policy.
Supported carriers include major U.S. wireless carriers. The program is available to U.S. mobile numbers. If you change or disconnect your mobile number, reply STOP from the old number, or contact us so we can update your record.
10. Contact us
Questions about these terms or our text message program:
Evermark Heating & Air
1200 Commerce Drive, Suite 4
Northgate, ST 00000
Phone: (555) 010-2040
Email: hello@evermarkhvac.com