Signs your heating needs a visit
- No heat, or only lukewarm air from the vents
- The furnace starts, runs for a minute, and shuts off again
- Loud banging, squealing, or rumbling during startup
- A yellow, flickering, or lifting burner flame
- A burning smell that continues after the first few minutes
- Higher gas bills with the same thermostat settings
- The carbon monoxide or gas alarm goes off, for any reason
If you smell gas or your carbon monoxide alarm sounds
Leave the home right away, and take everyone with you, including pets. Do not turn lights or appliances on or off, and do not use a phone inside. Call your gas utility or 911 from outside. Then call us once you are safe.
What our technician checks
Safety checks come first on every heating visit. We do not skip them, even when a fix looks simple.
- Gas supply, gas valve operation, and combustion readings
- The flame sensor, igniter, and burner condition
- Safety switches, limit controls, and the flue and venting
- The blower motor, belt or drive, and airflow through the filter
- The heat exchanger, inspected where access allows
- Thermostat operation and control wiring
When the news is serious
Some problems are dangerous and cannot be patched. A cracked heat exchanger is one example. When we find one, we show you the evidence, explain the risk honestly, and walk you through your options, including replacement. We will not use scare tactics, and we will not hurry you.
How we price heating repair
Before any work starts, you get a written quote. It lists the parts, the labor, and the total, so you know exactly what you are approving. Our diagnostic fee is stated before we arrive, and it is credited to the repair if you approve it.
Common questions
My furnace smells like burning dust. Is that normal?
A short burning smell on the first start of the season is often dust burning off. A smell that continues, or any gas smell, needs a technician. Turn the furnace off and call us.
What does a yellow or flickering burner flame mean?
A healthy gas flame is normally blue. A yellow, flickering, or lifting flame can mean poor combustion or a dirty burner, so have it checked promptly.
Should I replace my furnace or repair it?
It depends on age, the cost of the repair, and how often it has failed. We show both options in writing, with the cost now and over the next five years, and we recommend the one that fits your home.