Privacy Policy
Effective date: November 7, 2026. Last updated: November 7, 2026.
Evermark Heating & Air ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website or request service, how we use it, and how we protect it. It applies to evermark.umargulzar.dev and to any service request you make by phone, email, text message, or our online form.
1. Who we are
Evermark Heating & Air is a heating, ventilation, and air conditioning contractor located at 1200 Commerce Drive, Suite 4, Northgate, ST 00000. You can reach us at (555) 010-2040 or hello@evermarkhvac.com.
2. Information we collect
We collect only what we need to respond to you and provide service:
- Contact details you give us, such as your name, email address, mobile phone number (if you provide it), and service ZIP code.
- Service details you type into a form or tell us on the phone, such as the problem with your system and how soon you need help.
- Consent records, meaning whether you agreed to receive text messages, when you agreed, and the wording you saw at that time.
- Basic technical data that our web host records for any website visit, such as the page visited, the time, the browser type, and an IP address.
- Service records such as visit notes, quotes, invoices, and warranty information.
3. How we use information
- To answer your questions and reply to your service request.
- To schedule, perform, and follow up on heating, cooling, and maintenance work.
- To send you quotes, invoices, and warranty information.
- To send appointment reminders, service updates, and maintenance reminders, but only if you agreed to receive text messages.
- To keep our website working and to keep it secure.
- To meet legal, tax, and licensing obligations.
4. Text messages (SMS) and mobile information
We send text messages only to people who opt in. You opt in by checking the text message box on our contact form, which is optional, unchecked by default, and never required to request service or buy anything. The text message program is described in our Terms of Service.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories of information described in this policy, including IP address, browser type, and cookies, exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services.
Text messaging originator opt-in data and consent will not be shared with any third parties.
You can stop receiving text messages at any time by replying STOP to any text we send. You can reply HELP for help, or call us at (555) 010-2040. Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.
5. How we share information
We do not sell your personal information. We share information only in these limited ways:
- Service providers that help us run our business, such as our form, scheduling, invoicing, and email providers. They may use the information only to provide services to us.
- Subcontractors who help with customer service or installation work, only as needed for your service.
- Legal reasons, when required by law, a court order, or a government request, or to protect people's safety.
- A business sale or merger, in which case you would be notified and the new owner would be bound by this policy.
Mobile numbers and text message opt-in data are never shared for marketing, and are never sold or rented.
6. Cookies and website data
Our website does not use advertising cookies or third-party tracking scripts. Our web host may keep standard server logs for security and reliability. The map on our home page loads from Google only when a visitor chooses to show it. Google's own privacy policy then applies, and Google may set its own cookies in the visitor's browser. If a contact form request cannot be sent, the website keeps a copy of it in the visitor's browser for up to 7 days so we can deliver it later. The copy is removed as soon as the request is sent. The website does not use browser storage for anything else. If we add any analytics or advertising tools in the future, we will update this policy first and explain what they do.
7. How long we keep information
We keep service records for as long as needed to support your equipment, warranties, and legal or tax obligations. If you ask us to delete your contact details, we will do so unless we must keep them by law. When you reply STOP, we keep your mobile number on a do-not-text list so we can honor your choice.
8. Your choices
- Text messages: reply STOP at any time. We will send one confirmation and no further marketing or service texts unless you ask us to.
- Email: use the unsubscribe link in any email, or write to us.
- Access, correction, or deletion: email hello@evermarkhvac.com and we will respond within a reasonable time.
9. How we protect information
We use reasonable administrative, technical, and physical safeguards, including encrypted connections (HTTPS), limited staff access, and secure service providers. No method of sending or storing information is completely secure, so we cannot promise absolute security. If we learn of a breach that affects your information, we will notify you as the law requires.
10. Children
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
11. Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of this page. Material changes will be posted here before they take effect.
12. Contact us
Questions about this policy or your information:
Evermark Heating & Air
1200 Commerce Drive, Suite 4
Northgate, ST 00000
Phone: (555) 010-2040
Email: hello@evermarkhvac.com